Heather & Randy focus on providing excellent customer service and encourages feedback from their customers. They want to know how the product is working for them, and enjoy helping customers get the most out of the items they purchase. When they get asked a question they don’t know, both enjoy researching and finding the best solution for the customer.
After owning a window and siding business for over 20 years, Heather was looking for a change. She had years of experience grooming Chows and had also been grooming Havanese for about a year while working on competitive obedience and rally with them. After showing her Havanese at a few dog shows, she decided to sell dog supplies as a side job which soon turned into a full-time business. Total K9 Connection exhibited at its first out-of-state dog show in Ridgefield, Washington at the end of 2008 and has been growing ever since.
Heather & Randy are always searching for the best new products to make the grooming process easier. They love meeting new people and educating them about the products. They enjoy traveling and seeing new places where they exhibit at various dog shows around the Northwest. Heather & Randy hope to meet you at a show soon!